Contact Us

Got a question about your order? Or need help locating a product that you can't find?

Please check out our Frequently Asked Questions first, as we might have already covered off your questions regarding what appears on your credit card statement, how long will it take for your order to arrive or questions regarding what happens to your order if you're not home. 

If you're still in need of answers then simply complete the form below, selecting your query type and your enquiry will be directed to the most appropriate staff member. Depending on your enquiry, we will attempt to respond to you within one working day.

Alternatively please contact our Customer Service Coordinator on 1800 609 000. Please note our Customer Service hours are 8.00am - 5.00pm AWST, Monday - Friday.

Please check out our Frequently Asked Questions first, as we might have already covered off your questions regarding what appears on your credit card statement, how long will it take for your order to arrive or questions regarding what happens to your order if you're not home.

If you're still in need of answers then simply complete the form below, selecting your query type and your enquiry will be directed to the most appropriate staff member. Depending on your enquiry, we will attempt to respond to you within one working day.

Alternatively please contact our Customer Service Coordinator on 1800 609 000. Please note our Customer Service hours are 8.00am - 3.00pm WST, Monday - Friday. If we are unavailable at the time please leave a message!!

Please note: Our Customer Service team will be taking a well earned break over the Christmas/New Year holiday period and our head office will be closed from Friday Dec 24th through until Tuesday 4th of January 2022. During this time a skeleton crew will only be answering URGENT tickets related to orders placed. We appreciate your understanding and look forward to helping you further in the new year.

** Please note: Our head office is closed for the holiday period from December 24th 2022 through to January 3rd 2023. As a consequence our Customer Service Team will be taking a well earned break and only URGENT queries regarding orders will be answered during this time. We apologise for any inconvenience and will answer your non-urgent queries when we are back in January.