Help Desk

Welcome to the AdultShop Help Desk! Here you’ll find everything you need to know from how to contact us to details on our delivery and returns. Select the relevant link below for more information.

Make sure your enquiry gets to the right person the first time! Select this option to contact our Customer Service, Marketing, PR, Sponsorship and Technical teams.

Got a question? Select this option to read through our frequently asked questions.

Like to find out how long it will take to get your sexy new toys? Select this option for details on delivery times and costs.

Select this option for details on how to return a defective product to our Customer Service team.

If the recipient of your order is not home at the time of delivery and the package is returned to us, fees and charges may apply.

Like to try a new position? Select this option for details regarding any positions vacant within our stores or at Head Office.

Did you know AdultShop has a number of stores nationally? Select this option for details on all our store locations including address, phone number and opening hours.

Select this option for details regarding our policies on credit card security.

Select this option to read through the terms and conditions of our service.